The EagleCrest

Drug & Alcohol Detox Program

Many people are not aware that detox from an addictive substance has many potentially life-threatening effects. We offer a safe and highly monitored detox environment that is designed for the most comfortable physical detoxification process possible.

Quality Detox in Bentonville, AR

EagleCrest recovery in Benton County, Arkansas, is proud to offer a state-of-the-art clinical program enhanced with integrated emotional and psychological guidance and a unique assessment and preparation phase (DCAP) to ensure the best possible outcome for each client’s next stage of recovery. It is a drug and alcohol detox program designed to establish physical, emotional, and mental healing for the best possible outcome.

Our facility is located in beautiful Bentonville, Arkansas, offering a comfortable, luxurious environment to begin the journey towards recovery and a unique program that comprehensively prepares individuals for the next phase of treatment. EagleCrest drug and alcohol detox is fully licensed.

High-Level Detox Options 

EagleCrest has the most comprehensive and flexible detoxification treatment program available. Among the various options at this high level of care is high-dosage methadone detox, which can alleviate most early detox distress symptoms.

At our Bentonville location, our team is trained and prepared to offer the physical and psychosocial treatment necessary for all levels of detox—including clinical detox with 24-hour monitoring, weekly individual counseling, group therapy, and individualized direction through our unique DCAP program.

Drug and Alcohol Detox Offerings


  • Drug Detox
  • Alcohol Detox
  • DCAP Program
  • 24-hour medically monitored detox
  • Offers detox from high-dosage methadone
  • Co-ed facility


  • Individual Psychotherapy
  • Individual Drug and Alcohol Counseling
  • Group Therapy
  • Group Counseling
  • Individual Case Management
  • Psychological Assessments


  • Private (13 Beds Maximum)
  • Private Location
  • Luxury Residence
  • Exercise
  • Yoga
  • Mindfulness

Individual Attention

The team at EagleCrest is qualified and compassionate—always available to discuss treatment plans, what to expect, and proven methods for the best and most comfortable detox transition.

Drug and Alcohol Detox Specialties


Crack Cocaine





Crystal Meth











EagleCrest Team

Click image for full bio

John Hernandez, MS, LMFT

Chief Executive Officer

John has worked with adults and teens from all walks of life to include business leaders, military personnel, professional and college athletes, musicians and professionals in the entertainment industry. He is a Licensed Therapist MFT in the state of California. John has gained over ten years of professional counseling experience in various environments and what his clients appreciate the most from him is his direct style with a personal touch. They come to view honesty as a powerful growth experience that yields real results.

John’s experience in the recovery field results from dealing with addiction issues that his client’s have struggled with during eight years of private practice. Additionally, John held the position of addiction recovery counselor with the United States Naval Hospital Inpatient Program, Camp Pendleton, California.

Over the past six years John has co-founded two highly regarded SUD detox and treatment centers in Southern California. Besides EagleCrest John is also Partner and Director of Renew Behavioral Health which provides virtual psychiatric services.

Academic history includes graduating with honors from Vanguard University in Costa Mesa, California holding a BA in Psychology and a MS in Clinical Psychology. Supplemental coursework was acquired at Tulane University and George Mason University in New Orleans and Washington D.C. John’s professional experience includes as counselor with the United States Navy, counselor working with federal inmates, as magistrate with the State of Virginia and foster care facility working therapeutically with severely abused teens. His professional training includes EMDR therapy, an effective technique in treating clients who have experienced traumatic events.

John Hernandez
Chief Executive Officer

Josh Beauchaine, MA, LMFT, CNDAI

VP of Clinical Operations

Josh Beauchaine is known as a direct, insightful, and firmly supportive interventionist. Integrating his 15 years of experience in the mental health field, Josh strives to help families implement a safe and effective approach to helping a loved one enter recovery.

Josh focuses on using strategic coaching to help each family member learn how to “motivate” the treatment decision without having to attack, embarrass, or abandon the very person they are trying to help.

During his thousands of hours of experience in the counseling field, Josh has intervened in almost every addiction category imaginable including alcohol, narcotics, marijuana, sexual behaviors, eating, pornography, spending, and gambling. He has held positions as the head counselor of an addiction recovery home, a psychotherapist, a pastoral counselor, a youth pastor, an assistant school counselor, and a mental health worker at a residential treatment center for severely emotionally disturbed adolescents.

Josh received his Bachelor of Arts in Applied Communications from Point Loma Nazarene University and his Master’s of Science in Counseling from California State University at Fullerton.

Josh Beauchaine

VP of Clinical Operations

Donnie Holden, MD

Medical Director

Dr. Holden, MD is a practicing Psychiatrist in Gravette, AR. Dr. Holden graduated from Texas Tech University Health Sciences Center Paul L Foster School of Medicine in 1984 and has been in practice for 34 years. He completed a residency at Texas Tech University Health Science Center.

Specialty: Psychiatry, Long-Term Care

Board Certifications: Psychiatry, Addictionist

Location: Living Well Program, OCH of Gravette Clinic

Education & Training: Texas Tech University

Residency: Texas Tech University

Fellowships: Texas Tech University (Psychiatry), Duke University (Chemical Dependence & Substance Abuse)

Memberships: American Psychiatric Association, Arkansas Psychiatric Association, Washington County Medical Society

Donnie Holden, MD
Medical Director

Moriah Philmon

Nurse Practitioner

Moriah Philmon is a life-long Arkansan who began her nursing career as an LPN, working in med/surg while attending school to obtain her bachelor’s degree in nursing where she served in several roles including behavioral health, cardiology, administration and in the emergency department. Eventually, Moriah decided to go back to school earning her master’s degree and attaining licensure as an Advanced Practice Registered Nurse.
Through her experience in emergency medicine and behavioral health, Moriah has witnessed the devastating effects of addiction on her patient’s physical, mental, and social health. These experiences have given her a desire to help people in their battle with addiction. She believes that a cornerstone of success in recovery is restoring both physical and mental wellness. It is her goal to collaborate with Eagle Crest’s team of experts, developing individualized treatment plans to help her patients invest in themselves, creating harmony with body and mind while navigating the road to recovery.
When she is not working, Moriah serves as an ambassador for the Alzheimer’s Association and on the board of directors for Mercy Crest Assisted Living. In her down time, she enjoys spending time with her family and friends, singing, traveling, and playing with the animals on her hobby farm.

Moriah Philmon, APRN
Nurse Practitioner

Julie Hernandez

HR Director / Compliance / Marketing & Design

Julie earned her bachelor’s degree from San Diego State University and has a passion for helping people, whether those that are struggling with addiction or those that have dedicated their time and careers to help those struggling. Julie’s ability to strengthen the link between people and strategy, as well as manage, motivate, and retain talent is invaluable as EagleCrest Recovery continues to develop human resources services and the administrative infrastructure necessary to support the long-term success of its program. Julie’s responsibilities include (but are not limited to): developing and implementing on-boarding procedures, performance management, employee retention, benefits management, State and JCAHO auditing and compliance, and employee relations, policies, and strategies.

Julie Hernandez
HR Director

Jaylee Kelley

Executive Director

Jaylee was born and raised in Northwest Arkansas and has been around the recovery programs since he was 10. He has always had a drive to help those in recovery and need since day one. Jaylee started as a Resident Support Staff for Souls Harbor NWA, a local non profit serving men in their recovery. He then became a Counselor in Training in the State of Arkansas and began facilitating groups for Souls Harbor as well as court mandated DUI classes. This gave Jaylee the knowledge he needed to move full time into the field of recovery which led him to the EagleCrest Recovery team as the Assistant to the Executive Director. Jaylee then worked his way up using his connections, availability, and willingness to grow not only himself but EagleCrest Recovery to become Facility Administrator. From there, Jaylee was able to not only learn more about the field but also guide the staff to thrive to be the best program in NWA. Jaylee then was able to take over and guide both inpatient and outpatient facilities as our Program Director. With driven leadership and help of management, Jaylee has been able to obtain and nurture the growth of EagleCrest Recovery. Working both day and night, Jaylee naturally transitioned into the role of Executive Director.

Jaylee has two beautiful children, a son Payton Hayes, and Daughter Bailey Jean. He has been married for 5 years to his high school sweetheart, and both continue to plant roots in the NWA area, and with EagleCrest Recovery. Jaylee's wife is a Regional Detoxification Specialist for the company and both have continued to fight on the front lines making sure EagleCrest Recovery is and continues to be the best program available. Jaylee enjoys volunteering his time for local nonprofits such as; PEARL, OASIS, and Souls Harbor. Jaylee also enjoys refereeing for football games in NWA, as well as assisting in coaching for a flag football team. Jaylee continues to spread EagleCrest Recovery everywhere he goes and continues to assist in guiding those in need to start their road to recovery.

Ashton “Jaylee” Kelley
Executive Director

Josh Helm, LPC, LADAC

Licensed Therapist

I believe everyone has the ability to be free from their own misery and to be their true selves. My role as your therapist will be to facilitate change in areas you want to see improvement by providing a safe and friendly environment where you feel completely free to be you. The real raw version of yourself without the mask. I use a variety of validating approaches that empowers and motivates you in the therapeutic process.

My therapeutic approaches I use Dialectical Behavioral Therapy, Acceptance Commitment Therapy, and Person Centered Therapy. I have experience helping people with life adjustments, stress exhaustion; along with trauma, grief, psychosis, eating disorders, OCD and substance use. I have experience working in inpatient and outpatient settings.

I take the time to be a person with you, so you feel comfortable being a person with me. I want you to feel as comfortable as possible while we work together. Each session, my goal is to have you feel truly heard, hopeful, and with a sense of direction in your struggles.

Josh Helm LPC, LADAC
Licensed Therapist

Charlene Fields, CRC

Clinical Director

Charlene grew up in NWA and has a passion for those in Recovery. She is an experienced Nonprofit professional with a continued interest for the disadvantaged and at risk in the community. She graduated from RHS in 1998 and immediately started a family. In 2013 Charlene complete her AA at NWACC. In 2016 graduated JBU and was named on the Dean’s list. In December 2018 Charlene graduated the University of Arkansas obtaining her master’s in counseling. Charlene is a licensed CRC. She is working to complete the NCE for LAC licensure, as well as becoming a licensed AADC counselor with the State of Arkansas. She has 7 plus years of nonprofit leadership knowledge. Has developed, implemented, and facilitated a substance use treatment facility program in Rogers. In addition to clinical experience Charlene has extensive knowledge in Development and previously held the Development Director role at 2 nonprofits before becoming an Executive Director, and eventually Clinical Director at Eaglecrest Recovery Facility.

Currently Charlene is serving on the Board of Directors for PEARL, Positive Energy Affecting Recovering Lives, and leads the Development Committee. Previously Charlene has served as Frank Tillery PTO President and Vice President from 2016-2020 and as Board President for Oasis of NWA. Charlene enjoys giving back to those in the community that so freely helped her in her journey. This includes Habitat for Humanity and Single Parent Scholarship of Benton County.

Charlene has 3 children and 2 grandchildren. Both of her oldest children are working in the mental health and substance use fields. She enjoys cruising Beaver Lake, floating the Buffalo, playing with the grandchildren, and watching her youngest daughter ride horses. Charlene’s passion for those in Recovery is witnessed in her work with others, and commitment to the community.

Charlene Fields, CRC
Clinical Director/Individual Therapist

Shelley Abbott, CIT

Inpatient Case Manager

Shelley has extensive knowledge in the field of Substance Abuse and is currently working on obtaining her Master degree in Social Work. She has been working as a substance abuse counselor in training since December 2020, and is working towards becoming a Licensed Alcohol and Drug Abuse Counselor. Shelley has passion for helping others and educating people about Substance Abuse Disorder. In addition to leading group sessions, Shelley also facilitates individual sessions and case management. Additionally, Shelley is working to help get the EagleCrest Alumni program up and running. When she's not working or attending school, she is spending time with her 2 children, family and friends, and enjoys spending time outdoors.

Shelley Abbott, CIT
Inpatient Case Manager/Alumni Coordinator

Austen Lambert, LAC

Outpatient Therapist/Case Manager

Austen Lambert
Since 2015, I have worked in the field of mental health. In 2020 I received my M.S. MFT degree and I am currently a licensed associate marriage and family therapist. I enjoy helping others explore and attain the life they want, and believe everyone is capable of change.

Austen Lambert, LAC
Outpatient Therapist/Case Manager

Christopher Rouse, CIT

Utilization Review Manager/Client Advocate

Christopher Rouse, CIT
Utilization Review Manager/Client Advocate

Jeret Vallarino

Admissions Director

Jeret Vallarino
Admissions Director

Madalyn Linam

Lead Detox Specialist/JCAHO Compliance Officer

Maddie of Little Rock Arkansas, relocated to NWA before high school where she attended Pea Ridge Manufacturing and Business Academy. Maddie graduated as a Certified Nursing Assistant through the State of Arkansas along side her High School Diploma. Maddie married her high school sweetheart and jumped right into their work in the recovery field. She volunteered her time and worked at Souls Harbor NWA up until 2020. There she served men in recovery by preparing them for life after transitional living, to live a life substance free. Maddie took the knowledge she gained from Souls, the knowledge she learned and saw first hand from her family, and as a CNA, and stepped into the ECR family. Maddie obtained her RDS through EagleCrest and started with us as a Night RDS. From there Maddie worked her way into a Day RDS position, learned the daily operations and program of ECR and detox, and was quickly promoted to Lead RDS. Maddie began training new hires, overseeing RDS staff and detoxing clients, and took in all the information and education ECR provided her. With this Maddie has since taken the role of JAHCO Compliance Officer. With this position Maddie will continue to help EagleCrest not only stay the most compliant treatment facility, but grow as a program and source for those all over needing help with substance abuse.

Maddie spends her time off with her husband and two beautiful babies Payton and Bailey. Maddie has a huge heart for those in recovery and understands first hand what substance abuse can do to not only families, but the person struggling with addiction. Maddie enjoys volunteering her time with EagleCrest Alumni, PEARL, Oasis, and other facilities here in this field. Maddie does everything in her power to make each client, and one struggling with addiction, know they are loved, and not alone in the fight.

Madalyn Linam
Lead Detox Specialist/JCAHO Compliance Officer

Kachia Phillips


My name is Kachia and I was involved in sex trafficking and addiction for 22 years. January 23 2015 I had a supernatural encounter with Jesus and my life has never been the same. I have been sober since that day and never looked back. I am certified in culinary arts and I serve on two boards. Teach a faith based recovery group and in prison ministry. I love working in recovery and my heart are for the broken.

Kachia Phillips

Are You Ready to Change Your Life, Today?

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