Effective Date: 04/01/19
Last Modified: 02/01/26
Effective Date: April 1, 2019
Last Updated: February 2, 2026
At EagleCrest Recovery LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, or opt in to receive communications from us.
When you submit a form, request a confidential consultation, or contact us, we may collect:
This information is collected so our admissions team can contact you about detox, residential treatment, IOP, stabilization services, alumni support, or other recovery resources available in Benton County and Washington County, Arkansas.
We use your information to:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, CRM management, or call tracking platforms, is permitted only as needed to provide services.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use secure platforms to help operate our services, including:
These providers only access information as needed to perform services on our behalf.
We use cookies and standard analytics tools to understand website usage and improve user experience. This data does not include personal contact details.
We use industry-standard administrative, technical, and physical safeguards to protect your information.
By submitting a form on our website, you consent to the collection and use of your information as described in this policy.
If you have questions about this Privacy Policy, contact:
Email: [email protected]
Phone: 844-439-7627
EagleCrest Recovery LLC – SMS Terms of Service
EagleCrest Recovery LLC is a recovery center in Northwest Arkansas dedicated to helping individuals heal from substance abuse ( alcohol and drugs ). We provide a safe space for detox and residential treatment, as well as continued care through outpatient services and long-term support for our alumni family.
SMS Communications:
As part of our services, EagleCrest Recovery LLC may offer SMS (text message) communications to provide you with important updates, appointment reminders, service notifications, promotional offers, and other information related to your use of our services. By providing your mobile phone number and opting in to receive SMS messages from us, you consent to receive communications as described.
Opt-Out Instructions:
You may opt out of receiving SMS messages from EagleCrest Recovery LLC at any time. To stop receiving text messages, simply reply “STOP” to any SMS you receive from us. After opting out, you will receive a final confirmation message, and no further messages will be sent unless you re-subscribe. For assistance or more information, reply “HELP” or contact us directly using the information provided below.
Message and Data Rates:
Message and data rates may apply to any SMS communications you receive from EagleCrest Recovery LLC. These charges are determined by your mobile carrier and are your sole responsibility. Please check with your mobile service provider for details on your specific messaging and data plan.
You must be at least 18 years of age to use the SMS service on your own behalf. If you are under the age of 18 (a “minor”), you may only use this service and provide your telephone number with the express consent and involvement of a parent or legal guardian.
By opting in to our SMS program, you represent that you are either of legal age or that you have obtained verifiable parental consent to receive these communications. EagleCrest Recovery LLC reserves the right to terminate SMS service if we have reason to believe a user is a minor who has opted in without appropriate parental authorization.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for assistance, or contact us directly at:
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive up to 4 messages per month. If you have questions about your text or data plan, contact your wireless provider.
If you have any questions regarding privacy, please review our Privacy Policy here:
https://eaglecrestrecovery.com/privacy-policy
At EagleCrest Recovery, we are committed to removing every obstacle between you and recovery. Our professional addiction detox, inpatient residential program, IOP, and every other service are designed with full recovery and full support in mind.
For a free assessment and to find availability at our facilities, please call our admission team today: 844-439-7627.
